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About this job
Key facts
Supply Chain Returns Specialist - 3+ months - Hilversum
Temporary
ASAP
No
Hilversum, North Holland, Netherlands
Negotiable €
This is a key operational role focused on reverse logistics, returns management, and process optimisation, ensuring a seamless experience across partner and wholesale channels.
What you'll be doing
- Managing end-to-end return requests from wholesale and partner accounts
- Coordinating with logistics teams, carriers, and cross-functional stakeholders
- Investigating and resolving returns discrepancies across the supply chain
- Ensuring adherence to returns policies and SLA/KPI targets
- Analysing return data and identifying process improvements
- Driving continuous improvement across reverse logistics workflows
What we're looking for
- Experience in supply chain operations (returns / reverse logistics preferred)
- Strong stakeholder management across logistics, finance, and commercial teams
- Ability to manage KPIs, SLAs, and operational performance
- Analytical mindset with a focus on process optimisation
- Tools experience: Excel (advanced), SAP, Tableau, Cognos or Alteryx
- Strong communication skills in a fast-paced, cross-functional environment
If that sounds like you, feel free to apply or send your CV directly to g.machia(at)globalenterprisepartners.com
Let op: vacaturefraude
Helaas komt vacaturefraude steeds vaker voor. We waarschuwen je voor mogelijke misleiding:
* Wij zullen nooit via WhatsApp of in een videogesprek vragen om jouw persoonlijke gegevens (zoals een kopie van je ID, bankgegevens of BSN).
* Twijfel je over de echtheid van een vacature of contactpersoon? Neem dan altijd rechtstreeks contact met ons op via de officiële contactgegevens op onze website.
Important: job fraud
Unfortunately, job fraud is becoming more common. Beware of such scams:
* We will never ask for personal information (such as a copy of your ID, bank details, or social security number) via WhatsApp or during a video call.
* If you're unsure whether a vacancy or contact person is legitimate, please reach out to us directly using the official contact details on our website.
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