IT Support Specialist

IT Support Specialist - 12+ Months - Derby, UK

Global Enterprise Partners is currently looking for a IT Support Specialist for an assignment with a large chemical organization in Derby, UK.

As IT Support Specialist you will be responsible for resolving Level 1/Level 2 incidents and fulfills service requests (phone, e-mail, walk-up, self-service portal) for all end users in accordance with service level targets while demonstrating the highest level of customer service.

Requirements IT Support Specialist Role:

• Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and 10, Office 2010, 2016 and O365, and Internet Browsers.
• Familiarity with ITIL and HDI Incident Management Best Practices.
• Familiarity with Wintel (Windows client and server technology), networks (Cisco preferred), anti-virus, general security.
• Familiarity with Network Standards, Protocols, and Security Policies,
• Familiarity with all components of Office 365.
• Familiarity with Encryption software - BitLocker.
• 2 years in a customer facing role

Details IT Support Specialist Role:

• Start date: ASAP
• Duration: Initially 12 months (with extensions)
• Hours per week: 40 hours
• Location: Derby, Derbyshire, UK
• Type of contract: Contract - Inside IR35
• Rate: Competitive - please let us know your expectations

Interested?

If this role as IT Support Specialist is of your interest, please apply directly via the link and/or get in touch with Eva Donaque via phone +31 611662785 or email e.donaque(a)globalenterprisepartners.com